Returns & Exchanges
CHANGE YOUR MIND? NOT THE RIGHT SIZE OR STYLE? NO PROBLEM! 🤩🤩
AS LONG AS THE ITEM IS UNWORN, WE OFFER...
FREE EXCHANGES AND RETURNS FOR STORE CREDIT FOR CUSTOMERS IN THE USA!! 👍👍
For the holiday season, we’re extending our return policy to give you more flexibility with your purchases. Any order placed from November 1, 2024, through Christmas Eve, December 24, 2024, can be returned until January 31, 2025. This allows you or your gift recipients plenty of time to make sure the item is just right. To qualify for a return, items must be unused, in their original packaging, and accompanied by proof of purchase. We hope this extended return window makes your holiday shopping experience even merrier!
For returns to the original form of payment or for store credit:
- USA (Domestic): There is a small shipping fee of $5.99 for refunds. Returns for store credit are free.
- Canada: Customers in Canada will be provided with a return label. The cost of the return label will be deducted from the refund or the store credit issued.
- International (excluding Canada): Customers outside the USA, excluding Canada, must send items back at their own expense. No return label will be provided. Returns for store credit or refund are available. Please be aware that the cost of return shipping may sometimes exceed the value of the merchandise. The return address will be provided upon completion of the return form through our portal.
- Returns and exchanges are accepted only if the item is brand new and unworn, and must be in the original packaging.
- Items must be returned within 30 days of purchase. We reserve the right to adjust returns if items are not received in their original condition.
- If the exchange item is out of stock, customers in the USA will receive a store credit for the original amount paid.
- International Returns (excluding Canada): Customers are responsible for return shipping costs. Returns for refund or store credit are available, but customers must arrange and pay for shipping themselves. The return address will be provided upon completion of the return form through our portal.
- Note: Exchanges or returns for store credit do not qualify for any additional discount codes or rewards.
- Please allow up to 5 business days for a return or exchange to be processed once it arrives at our facility. Notification will be sent via email when the return or exchange is processed.
